Business Analyst

Key Responsibilities:

  • Plan for requirement phase at the beginning of the project
  • Conduct requirement in requirement gathering workshop
  • Analyze business flow and user requirement
  • Document the client’s business requirements in detail
  • Participate in peer reviews and inspections of requirements documents
  • Communicate with end user, department to clarify business and support if there is any change requirements from end user
  • Communicate with development team to ensure correct requirement understanding during implementation
  • Support development team to communicate with the end user regarding implementation QA/Issue
  • Compose related documents, such as: Requirement Traceability, User Manual, UAT Training…
  • Prepare training material, UAT plan for team members, end user
  • Execute the UAT to ensure functionalities works as expected
  • Support end user after launching software products


Knowledge, skills and experience

  • At least 2 years of experience in the BA role.
  • Work experience in deployment and operation role is a plus.
  • Ability to write the SRS documentation releating to High Level Requirement, Use Cases, Screen Description, workflow, diagram.
  • Ability to use any UI/ UX design tools such as Balsamiq, Figma, and so on.
  • Ability to influence stakeholders and work closely with them to determine the best solutions.
  • Logical thinking, critical thinking, and attention to detail.

Soft-skills and attributes:

  • Interpersonal skills
  • Attention to details
  • Negotiation
  • Analytical and problems solving skills
  • Customer service orientation
  • Teamwork skills


  • Annual salary review, 13th month salary, flexible bonus
  • Work with a strong technical team of young and ambitious members
  • Individual ideas are highly appreciated
  • Chances to learn new business
  • Great opportunities in developing career paths, English and soft skills
  • Social, healthcare and unemployment insurances complied with the labor law
  • Working from Monday to Friday
  • “FPT care” health insurance provided by AON and is exclusive for FPT employees
  • Summer trip allowance, summer day off, teamwork activities and more to come once you join.

Contact: [email protected]

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